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ICBA Services Network and Preferred Providers
ICBA Services Network represents the profitability solutions from the ICBA. Whether you are considering a new product line, or seeking a community focused provider, the ICBA Services Network has solutions for your bank. ICBA Bancard/TCM Bank, ICBA Reinsurance, ICBA Insurance Services, ICBA Mortgage and ICBA Securities. To encourage ongoing communications, ICBA established the Network with a board of directors that includes a representative of supporting state independent banker associations. In addition, the Network has an advisory committee comprised of five supporting state independent banker association executives. For more information, contact the ICBA Services Network by visiting www.icba.org or by calling 800-828-7183 Fax 703-841-5115.
ICBA Bancard/TCM Bank
ICBA Bancard/TCM Bank provides community banks access to comprehensive and innovative electronic payment solutions, including credit & debit card issuing for consumers & small businesses and merchant processing solutions. Additionally Bancard offers an exclusive Fraud Loss Protection program, training & education and robust customizable marketing solutions.
Competitive credit card portfolio valuation, consultation and purchase options are also available.
Website: www.icbabancard.org
Toll Free: 800-242-4770
Address: 1615 L Street NW, Suite 900, Washington, DC 20036
Email: bancard@icba.org
Contact: Client Relations
ICBA Securities
ICBA Securities is a wholly-owned subsidiary of the ICBA Services Network. ICBA Securities provides community bankers with quality investment products, services and education at competitive prices. Included are asset/liability and liquidity assistance, bond accounting and safekeeping, transaction analysis, Performance Profiles, and research assistance.
ICBA Securities also has a mandated set of policies for the protection of the banker: rigorous sales rep requirements, a suitable security list, and a pricing policy that is determined by its Board of Directors (also community bankers).
It also has a Loan Trading facility which purchases and sells whole loans including residential, commercial and consumer product. Through an arrangement with Vining Sparks Interest Rate Products, ICBA Securities also offers hedging strategies to offset asset/liability exposures.
Finally, ICBA Securities has a unique, formal agreement to return all of its earnings to either state associations or its parent, the ICBA, in the form of royalties and dividends.
Website: www.icbasecurities.com
Toll Free: 800 422-6442
Address: 775 Ridge Lake Blvd, Suite 175, Memphis, TN 38120
Email: jreber@icbasecurities.com
Contact: Jim Reber, President/CEO
ICBA Mortgage
ICBA Mortgage provides a solid connection between the nation’s robust mortgage lending programs and community banks. Specialized direct selling to Fannie/Freddie and educational programs are also available.
Website: www.icbamortgage.com
Toll Free: 800-253-5356
Address: 1615 L Street NW, Suite 900, Washington, DC 20036
Email: mortgage@icba.org
Contact: Elizabeth Deal, Senior Vice President
ICBA Reinsurance
With exclusive relationships with national insurance provider’s, community banks gain access to life and disability insurance coverage’s to meet virtually any borrowing need. Through ICBA Reinsurance, participating banks can receive commission income and have the opportunity to qualify for dividends and a share of investment income. Participating banks are supported with exception training and education.
Website: www.icbareinsurance.com
Toll Free: 888-790-6625
Address: 1615 L Street NW, Suite 900, Washington, DC 20036
Email: reinsurance@icba.org
Contact: Steve Ello, President/CEO
For ICBA Membership information please contact:
David A. Hibbs
Director, Midwest Regional Office
Independent Community Bankers of America
Physical Address
4315 101st Street
Urbandale, IA 50322-7971
Mailing Address
P.O. Box 7706
Urbandale, IA 50323-7706
Phone 515-278-1638
Cell 515-865-7459
Fax 515-278-1638
E-mail: david.hibbs@icba.org
ICBA PREFERRED SERVICE PROVIDERS
For more than 20 years, ICBA member banks have enjoyed increased access to quality-discounted products and services, brought to them by ICBA's Preferred Service Providers. Participation in these programs has helped community banks stay competitive by increasing savings through discount programs and generating revenue through fee income programs. The MIBA receives royalty revenue from these programs, which offset membership dues and association operating expense.
For more information, call Laura Norrell, ICBA at 800-422-7285, email Laura.Norrell@icba.org.
INSURANCE
Travelers Insurance Program with SelectOne
The Travelers Insurance Companies offer a wide range of commercial insurance coverages through the Travelers SelectOne program for Community Banks, our extensive portfolio of products designed for financial institutions. This product includes: Financial Institution Bonds, Directors & Officers Liability, Employment Practices Liability, Errors & Omissions, Property, General Liability, Automobile, and Workers’ Compensation. In 2009, 1200 ICBA member banks shared in a .46 million policyholder dividend for participating in the ICBA/Travelers Insurance program with SelectOne.
For more information, visit www.travelers.com/icba. Or call Mark Horton at 800-542-8770 ext. 6712.
M Benefit Solutions - Bank Strategies
M Benefit Solutions – Bank Strategies is a leader in the community bank executive and director benefits and BOLI marketplace. Help retain and reward key bank executives and directors through the design, implementation and administration of benefit programs that maximize the use of a bank’s financial resources.
For more information, please visit www.mben.com/bank. Or call Russell McMillan at 503-414-7307.
BenefitsBank Employee Benefits Program
BenefitsBank offers a complete employee benefits program exclusively for ICBA members and administered by HUB International Midwest. BenefitsBank can offer your employees Life, Medical, Dental, Disability, Vision, Long Term Care, and Voluntary Accidental Death & Disability coverage.
For more information, visit www.benefitsbank.com. Or call Jim McNichols at 312-239-2808 or Julie Kilzer at 312-279-4838.
MWA Bank Insurance Consulting Program
Michael White Associates (MWA) offers discounts on products and services that help ICBA members develop or improve insurance sales programs. Since 1991 MWA has planned, developed and implemented successful bank insurance sales programs to maximize clients' profits and minimize risks. Headquartered in Radnor, Pennsylvania, MWA offers seasoned advice based on the knowledge and the understanding acquired during decades of executive leadership in the banking, insurance and securities industries.
To learn how MWA can help your bank increase profits through insurance sales, visit www.Bankinsurance.com. Or call Michael White at 610-254-0440.
ONEFlood™ by WNC
Talk to experts about flood compliance, insurance, tracking, zone determinations, and options to protect your loans and customers. Ask about seminars, webcasts and updates on regulations that affect your flood compliance.
For more information, call Jack Everdale at (817) 727-9119 or visit www.WNCInsuranceServices.com/ONEFlood. Or call Jack Everdale at 817-727-9119.
PAYMENT SOLUTIONS
ProfitStars
ProfitStars offers a strategic suite of integrated technology and payment processing solutions to community financial institutions. ProfitStars products and services enable community financial institutions to succeed in today's competitive market, solidify their trusted financial relationships, expand their community presence and improve profitability through the effecient use of technology. For more information about ProfitStars and its set of solutions, please visit the company at www.profitstars.com. Or call Steve Garrett at 678-728-4474.
Travelex Card Program
Travelex is offering card programs for ICBA Member Banks. Travelex programs include prepaid reloadable travel cards from MasterCard and foreign currency services. For more information, visit www.cashpassport.com/1/en/us. For currency services call Terry Smith at 831-428-2549. For travel cards call Becky Phipps at 402-763-9230.
LENDING
SLFC - iHELP Private Student Loan Program
Student Loan Finance Corporation is a nationwide leader in providing innovative student loan programs to ICBA members. The iHELP program is a profitable, safe and secure way for banks to participate in a virtual turnkey private student loan program. All loan origination, marketing and servicing is provided. These loans are a great way to maintain current customers and secure new ones.
For more information visit www.ihelploan.com. Or call Ann Anderson at 303-621-2533.
Farmer Mac
Farmer Mac is America’s secondary market for first mortgage agricultural real estate loans and for loans guaranteed by the US Department of Agriculture (USDA). Farmer Mac purchases qualified loans directly from community banks and provides those institutions with competitive and efficient products, pricing and processes to ensure continued liquidity and additional sources of revenue for their lending operations. ICBA members can receive valuable benefits from the Farmer Mac secondary market as part of the new ICBA / Farmer Mac Program.
Visit www.farmermac.com for more information on available loan products and pricing. Or call Patrick Kerrigan at 202-872-5560.
Holtmeyer & Monson SBA Consulting
Holtmeyer & Monson is a full-service SBA lending consulting firm that focuses solely on the unique opportunity SBA lending presents for community banks. Holtmeyer & Monson not only works with lenders to process and make SBA loans, but to improve institution profitability via the sale of SBA guarantees in the secondary market. Consulting services of Holtmeyer & Monson include SBA loan portfolio management.
For more information, visit www.holtandmon.com. Or call Arne Monson at 800-340-7304.
FINANCIAL MANAGEMENT
Bank Intelligence by Fiserv – Strategic Decisions. On Demand.
Bank Intelligence is the industry’s only online advisory solution. The BancAnalyst online tools combine extensive financial and market data with the thought processes of experienced bank advisors to provide instant access to objective analysis.
For more information, visit www.bankintelligence.fiserv.com. Or call Andy Grinstead at 678-323-3244.
Banker’s Dashboard
Banker’s Dashboard delivers the only community bank management tool that works the way a banker thinks. This powerful solution provides online, daily access to a bank’s total financial picture, arming your team to make the critical decisions that contribute to improved performance. In addition, Banker’s Dashboard automates margin management, forecasting, loan pricing, board package creation and more.
For more information visit www.BankersDashboard.com. Or call Eddie Hunter at 770-389-7167.
FUNDING
Promontory Interfinancial Network
The CDARS service allows your bank to provide customers with access to full FDIC insurance on CD investments of up to $50 million -- a benefit that appeals to many depositors, including businesses, non-profits, local governments, and high net worth individuals. CDARS is also a funding and liquidity management tool that your bank can use to access cost-effective funds, manage its balance sheet, and enhance its profitability.
For more information, visit www.promnetwork.com. Or call Steve Kinner at 866-776-6426, ext. 3445.
QwickRate Program
QwickRate is the premier, non-brokered marketplace for institutional funding and investing. We provide banks with a cost-effective approach to gain direct access to a nationwide CD market and speed the process for wholesale funding. Our unique QwickTools™ put banks in control to get the best rates for their institutions and more efficiently manage their portfolio. With more than 2,500 members, no transaction fees and unlimited support and regulatory guidance, banks rely on QwickRate as a fast and dependable source of liquidity.
For information or a tour of QwickRate, visit www.qwickrate.com. Or call Pam Sarubbi at 678-797-4066.
PMA Funding
PMA Funding™, an ICBA Preferred Service Provider, provides member banks access to stable deposits that help efficiently manage liquidity needs and diversify funding sources. Members can take advantage of multiple funding sources through a single provider, including public funds via one of the largest pools of municipal deposits in the country, Depository Trust Company (DTC) eligible CDs and access to the nonbrokered CD marketplace via QwickRate®.
For more information, visit www.pmafunding.com. Or call Cristie Scott at 630-657-6470.
COMPLIANCE & BANK OPERATION SOLUTIONS
Wolters Kluwer Financial Services
Wolters Kluwer Financial Services is the leading provider of compliance, content, technology, and consulting services to financial organizations throughout the United States. Discounted pricing is available to ICBA members on Wolters Kluwer Financial Services’ deposit, lending, CRA, HMDA, Fair Lending and BSA/AML compliance, Anti-Fraud and IRA technology solutions as well as the company’s printed documents.
For more information, visit www.wolterskluwerFS.com. Or call Jeff Short at 800-397-2341.
PLANet - Business Continuity Planning
PLANet, designed specifically for community banks, enables users to build and maintain business continuity plans. With over 1,100 customers, PLANet provides the advantage of a comprehensive planning tool that’s easy to use and available when needed. PLANet guides users through the process step-by-step and reduces the time and cost of building plans, helps banks comply with FFIEC requirements, and assures customers and employees that their business can withstand any disaster. ICBA members receive special discounts.
For more information, visit www.availability.sungard.com. Or call Michelle Atwood at 610-205-8330.
inBusiness Services CRM Software
InBusiness Services is the developer of 360 View CRM, relationship management tracking software. We are your partner to help with Sales Automation, Contact Management, Call Center Tracking, Employee Goals and Incentives, Campaign Marketing, Frontline Cross-Sells, Delinquency Management, Customer Profitability, and What-If-Pricing. Simple to use software designed to create, track, and grow profitable life-long customers.
Please visit us online at www.threesixtyview.com for product demos and upcoming webinars. Or call Kevin Anderson at 615-242-0007.
Main Street Checks
Main Street Checks, Inc. is a full service manufacturer of checks and check related products for financial institutions. Our newest division, MarketPlace, is a suite of services designed to be the community bank’s one-stop resource for deposit growth strategies, products and services.
For more information, visit www.mschecks.com. Or call Jim Hair at 877-460-3544.
CPI Card Group - Card Plastics Program
A leading plastic card manufacturer, CPI Card Group offers everything from foil cards and holograms, to translucent and smart cards. The Nevada and Colorado plants are ISO 9001:2000 registered. Visa/MasterCard/American Express/Discover-certified CPI - Colorado and CPI - Indiana specialize in unique financial credit cards. CPI - Nevada produces membership, access, gift, ID and other non-financial cards. All three facilities offer a suite of free design services that include stock designs, professional design assistance and a web-based design tool, Card Designer.
For more information, visit www.cpicardgroup.com. Or call Chris Green at 260-413-5663.
Pitney Bowes Program
Pitney Bowes offers mailing and shipping supplies at special ICBA member discounts, as well as equipment finance programs through Pitney Bowes Credit Corp.
For more information about the company’s services and products, visit www.pitneybowes.com. Or call Chris Huber at 866-800-7267.
Fidelity National Information Services (FIS)
Named the number one provider of technology to the banking industry by American Banker and the Fintech 100®, Fidelity National Information Services (FIS) has been successfully serving the needs of community banks for more than 30 years as a leading provider of technology to the banking industry. FIS helps banks gain a competitive advantage with integrated and scalable technologies including: core processing, item processing, card processing services and solutions, loyalty and enhancements, and fraud protection.
For more information, visit www.fidelityinfoservices.com. Or call Keith Nolan at 703-993-9109.
BancVue REALChecking
BancVue is dedicated to empowering community banks to dominate their market. The REALChecking™ System has been proven to increase core deposits, improve profitability, and deliver new customers. Each product is implemented with BancVue’s REALResults™ solution that combines experience driven consultation, technology integration, dynamic marketing services, launch support, and training that ensures each product’s success.
For more information, visit www.bancvue.com. Or call Sales at 1-877-342-2557.
IMPACT Financial Services
IMPACT Financial Services was founded in 1998 to provide “Fee Enhancement” programs to community banks. IMPACT has successfully implemented more than 750 programs in 34 states. Overdraft Privilege and Reward Checking is our primary business focusing our resources to ensure banks the safest and soundest programs in the industry.
For more information visit www.impactfinancial.com. Or call Bob Flowers, Jr., at 800-477-9452.
Agility Recovery Solutions
Agility Recovery Solutions is a leading provider of disaster recovery solutions to small and medium sized businesses across North America. If your bank has a disaster, Agility will deliver any, or all, of the four key elements of business continuity to get your institution running: Power, Branch Space, Technology, Connectivity. Starting at $320 a month, Agility’s products will help ensure ICBA members have a viable, federally compliant disaster plan. Agility has 21 years experience and a 100% success rate.
For more information, visit www2.agilityrecovery.com/financial. Or call Joe Bracchitta at 203-253-7838.
PCI - Financial Investigative Program
Paul Chamberlain International (PCI) is a national investigative consultiing firm specializing in investigations for banks since 1981. Services for ICBA member banks include: Pre-Loan Borrower Background Investigations (Due Diligence); Workout/Loan Modification Asset Location; Fraud Investigations for the bank or its customers, conducted by former special agents of the FBI; and employee background inquires.
For more information or to explore a problem at no charge call 800-227-4421 or visit www.pchamberlain.com. Or call Robert Willson at 818-990-4515.
For ICBA Membership information please contact:
David A. Hibbs
Director, Midwest Regional Office
Independent Community Bankers of America
Physical Address
4315 101st Street
Urbandale, IA 50322-7971
Mailing Address
P.O. Box 7706
Urbandale, IA 50323-7706
Phone 515-278-1638
Cell 515-865-7459
Fax 515-278-1638
E-mail: david.hibbs@icba.org
Website: www.icba.org
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